Shipping Policy
Effective Date: January 9, 2025
At Panoglasni, we are committed to providing a smooth and efficient shipping experience for our customers. This Shipping Policy outlines the details regarding shipping methods, costs, and delivery times.
1. Shipping Methods
We offer a variety of shipping options to meet the needs of our customers. Available shipping methods will be displayed at checkout, including standard, expedited, and express shipping.
2. Shipping Costs
Shipping costs are calculated at checkout based on the shipping method selected, the destination address, and the weight of the products. All shipping charges are non-refundable unless the return is due to a shipping error made by Panoglasni.
3. Delivery Times
Delivery times vary depending on your location and the shipping method selected. Estimated delivery times will be provided at checkout, but please note these are estimates and not guaranteed.
- Standard Shipping: Typically delivered within 5-7 business days.
- Expedited Shipping: Typically delivered within 3-5 business days.
- Express Shipping: Typically delivered within 1-2 business days.
Please note that shipping times may be affected by external factors, such as customs processing, weather conditions, and carrier delays.
4. Order Processing Time
We aim to process and dispatch orders within 2 business days of receiving payment. During peak seasons or promotional events, processing times may be longer.
5. Shipping Restrictions
Certain products may have restrictions based on size, weight, or delivery location. If your order cannot be shipped to your specified address, we will notify you and provide alternative solutions.
6. Tracking Your Order
Once your order has been dispatched, you will receive an email with tracking information. You can use this information to monitor the status of your shipment.
7. International Shipping
We offer international shipping to select countries. International customers are responsible for any customs duties, taxes, and fees imposed by their local authorities. These charges are not included in the product prices and must be paid by the customer upon delivery.